Privacy Policy
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CLUBCALLER.COM LTD
PRIVACY AND DATA PROTECTION POLICY
CLUBCALLER.COM LTD’s Emails: clubcaller.com@gmail.com, info@clubcaller.com, contact@clucaller.com
Effective Date:July 7, 2026
Last Updated: July 7, 2026
1. INTRODUCTION
1.1 This Privacy and Data Protection Policy forms an integral part of the ClubCaller.com Ltd’s
Terms of Use and should be read together with the Terms of Use and any other applicable
policies governing access to and use of the Platform.
1.2 The Policy explains how ClubCaller.com Ltd ("ClubCaller", "the Company", "we", "us", or
"our") collects, uses, stores, shares, transfers, and protects personal data when you access,
register for, or use the Platform, website, mobile applications, and related services.
1.3 By accessing or using the Platform, you acknowledge that you have read and understood
this Privacy and Data Protection Policy and that your personal data may be processed in
accordance with the Policy, the Terms of Use, and applicable law.
2. DATA CONTROLLER
2.1 The Company acts as the Data Controller, responsible for determining the purposes and
means of processing Users’ personal data, collected through the Platform.
3. LEGAL FRAMEWORK
3.1 The Company processes personal data in accordance with this Privacy and Data Protection
Policy, applicable data protection laws, including the Nigeria Data Protection Act (NDPA) 2023
and any regulations issued by the Nigeria Data Protection Commission (NDPC), as well as other
applicable international data protection standards where relevant.
4. INFORMATION WE COLLECT
We may collect the following categories of personal data:
4.1 Identity Data:
a) Full name
b) Date of birth
c) Gender
d) Profile photo
4.2 Contact Data:
a) Email address
b) Phone number
c) Location (city/country)
4.3 Football Profile Data:
a) Playing position
b) Club or academy affiliation
c) Performance statistics
d) Career history
e) Achievements
4.4 User Content:
a) Videos
b) Images
c) Match highlights
d) Training footage
e) Documents and uploads
4.5 Technical Data
a) IP address
b) Device information
c) Browser type
d) Operating system
e) Usage logs
4.6 Verification Data
a) Identity documents, such as government-issued identification cards
b) Facial verification
c) Age verification data
d) Club/academy/business documents
e) Scout or agent credentials
f) Location
4.7 We may collect additional categories of personal data where reasonably necessary for
providing services, complying with legal obligations, safeguarding users, preventing fraud, or
improving the Platform. Where required by applicable law, Users will be notified and any
necessary consent or other lawful basis for processing will be obtained.
5. HOW WE COLLECT DATA
5.1 We collect data when you:
a) Register an account
b) Complete your profile
c) Upload content
d) Communicate with other Users
e) Use the Platform
f) Contact support
g) Participate in verification processes
5.2 We may also collect data automatically through cookies and analytics tools.
6. PURPOSE OF DATA PROCESSING
6.1 We process personal data to:
a) Operate and maintain the Platform
b) Connect players with scouts, clubs, academies and other football stakeholders
c) Enable football recruitment and networking
d) Verify identity and prevent fraud
e) Improve user experience
f) Ensure platform safety and safeguarding compliance
g) Comply with legal obligations
h) Enforce our Terms of Use and policies
7. LEGAL BASIS FOR PROCESSING
7.1 Depending on the circumstances and applicable law, we process personal data on one or
more of the following lawful bases:
a) User consent
b) Contractual necessity (platform services)
c) Legal obligations
d) Legitimate interests (fraud prevention, platform integrity, safety)
e) Protection of vital interests (especially safeguarding minors)
8. SHARING OF PERSONAL DATA
8.1 We may share personal data where necessary for the performance of our services,
compliance with legal obligations, protection of legitimate interests, safeguarding of Users,
prevention of fraud, or where you consent as required by applicable law.
8.2 Personal data may be shared with the following categories of recipients where necessary for
the operation of the Platform and the provision of services:
a) Football clubs
b) Football academies
c) Scouts
d) Agents
e) Recruiters
f) Coaches
g) Sponsors
h) Football governing bodies and associations
i) Service providers engaged to support the operation, security, hosting, analytics, and
maintenance of the Platform
j) Professional advisers, auditors, insurers, and legal representatives; and
k) Governmental, regulatory, law enforcement, judicial, or other competent authorities
where required by law or lawful request.
8.3 Third-party service providers who process personal data on our behalf shall do so only in
accordance with our instructions and shall be contractually required to implement appropriate
technical, organisational, security, and confidentiality measures to protect such data.
8.4 Certain profile information, football performance data, videos, photographs, and
recruitment-related information may be visible to clubs, academies, scouts, agents, recruiters,
sponsors, and other football stakeholders in accordance with the settings, functionality, and
purposes of the Platform.
8.5 We do not sell personal data.
9. INTERNATIONAL DATA TRANSFERS
9.1 Your data may be transferred and processed outside Nigeria where necessary for platform
operation, storage, or international football networking.
9.2 Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are
in place to protect your data. Such safeguards may include contractual clauses, data processing
agreements, adequacy decisions, encryption measures, or other legally recognised transfer
mechanisms.
10. DATA SECURITY
10.1 We implement technical, administrative, and organisational measures to protect personal
data against:
a) Unauthorised access
b) Loss
c) Misuse
d) Alteration
e) Disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
11. AUTOMATED DECISION-MAKING
11.1 We may use automated systems to recommend players, clubs, scouts, or opportunities.
Such systems are intended to assist recommendations and matching activities and are not
solely relied upon to make decisions producing legal or similarly significant effects, without
appropriate human review.
12. DATA RETENTION
12.1 We retain personal data for as long as necessary to fulfil the purposes for which it was
collected, comply with legal and regulatory obligations, resolve disputes, enforce agreements,
prevent fraud, and maintain platform safety. Retention periods may vary depending on the
nature of the data and applicable legal requirements.
12.2 We may retain certain personal data after account closure where reasonably necessary for
legal compliance, safeguarding, fraud prevention, dispute resolution, enforcement of
agreements, record-keeping obligations, or other legitimate business purposes.
12.3 When data is no longer required, it will be deleted or anonymised.
13. CHILDREN’S PRIVACY
13.1 The Company is designed for football talent discovery and may include Users under 18.
13.2 We implement enhanced safeguarding measures for Minor Users and may require
parental, legal guardian, or duly authorised institutional consent where applicable.
13.3 Where required by applicable law, consent of parent, legal guardian, authorised academy,
club, or other lawful authorised representative shall be obtained and verified before collecting or
processing a Minor User's personal data.
13.4 We may restrict, suspend, or remove accounts where required parental or guardian
consent cannot be verified.
13.5 We do not knowingly collect personal data from children in violation of applicable laws.
14. YOUR RIGHTS
14.1 Subject to applicable law, you have the right to:
a) Access your personal data
b) Request correction of inaccurate data
c) Request deletion of your data
d) Object to processing
e) Withdraw consent (where applicable)
f) Request data portability
14.2 To exercise any of your rights under this Privacy Policy or applicable data protection laws,
you may contact us using the email details provided in this Policy. We may request reasonable
information to verify your identity before processing your request.
15. COOKIES AND TRACKING TECHNOLOGIES
15.1 We use cookies and similar technologies to:
a) Improve platform performance
b) Personalise user experience
c) Analyse usage patterns
d) Enhance security
15.2 You may:
a) Accept cookies
b) Reject cookies
c) Delete cookies
d) Configure or manage cookie preferences through your browser settings.
15.3 Certain Platform features may not function properly if cookies are disabled.
16. DATA BREACH NOTIFICATION
16.1 In the event of a personal data breach, we may notify affected Users and relevant
authorities in accordance with applicable legal requirements.
17. THIRD-PARTY LINKS
17.1 The Platform may contain links to third-party websites or services. We are not responsible
for the privacy practices of such third parties.
18. CHANGES TO THIS POLICY
18.1 We may update this Privacy and Data Protection Policy from time to time. Updates will be
posted on the Platform with a revised “Last Updated” date.
18.2 Continued use of the Platform following publication of an updated Privacy and Data
Protection Policy constitutes acceptance of the revised Policy.
19. DISPUTE RESOLUTION
19.1 Disputes shall first be resolved amicably between parties. If unresolved, disputes shall be
referred to a sole arbitrator, having a seat in Lagos, Nigeria, appointed in accordance with the
Arbitration and Mediation Act or relevant law and the language of the arbitration shall be
English. The arbitral decision shall be final and binding.
Provided, nothing in this clause shall prevent a user from exercising their rights available under
applicable data protection laws or submitting complaints to the NDPC.
20. PRESERVATION OF STATUTORY RIGHTS
20.1 This Privacy and Data Protection Policy is intended to provide transparency regarding our
data practices and does not override rights granted to Users under applicable data protection
laws
20.2 Where applicable law requires consent for specific processing activities, such consent will
be requested separately.
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